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Thank you for shopping with Twinkle-Designs.com. We recognize the importance of ensuring the privacy of your personal information. Below is a description of Information we collect and how we use it.
On certain pages of our site, we allow you to send product information to a friend's e-mail address. That address is not used by us for promotion, shared, sold, rented, or otherwise disclosed unless required by law. Other sites This Privacy Policy only addresses the use and disclosure of information we collect from you. We some have links to external sites on our web site. To the extent that you disclose your information to those other parties, different rules may apply to their use or disclosure of the personal information you provide to them. Shipping $2.50 $0.01-$20.00 Shipping Methods We ship via the United States Postal Service by First Class.
It usually arrives between 2-9 business days, but sometimes longer around the
holidays. We aim to ship all orders
within 1-3 days. However, we kindly ask that you allow up to 5 business days
for your order to ship. If you need faster shipping, we can arrange to ship it a
different way and it will cost more depending on what you choose. We are happy to ship internationally. Shipping will be an extra dollar. Refunds & Returns Twinkle Designs accepts returns and exchanges for items
purchased via its website within 7 days of receipt. All items must be in its original unused
condition. Twinkle Designs will refund the entire amount of
purchase. However, we will charge a 15%
restocking fee for all items returned, which will be deducted from your refund
upon receipt of the items. Shipping on
returned items is non-refundable. If the
return is due to our error, no additional shipping and no restocking fee will
be applied. Returns will only be made for items that can be verified to
have been purchased through our website.
Twinkle Designs will not take returns or exchanges for items purchased
at retail locations or sample sales. A
copy of the invoice or gift receipt that accompanied the web order must be
included with return or exchanges. There are no exceptions to this policy. You must contact customer service at info@twinkle-designs.com prior to
sending back any merchandise. Your refund or exchange will be issued once we receive the
merchandise. Thank you for your support and business! Custom Orders At this time, Twinkle Designs does not offer custom
orders. |