Boutique Hairbows : Baby Hair Clips

Privacy Policy

Thank you for shopping with Twinkle-Designs.com. We recognize the importance of ensuring the privacy of your personal information. Below is a description of Information we collect and how we use it.

Upon checkout or registration for an account, we collect your personal information, including, but not limited to, your name, e-mail, billing address, and ship-to address. Information collected at checkout is used to process your order and deliver purchased products. Information collected at registration provides the convenience of not filling out contact information again for users upon their next purchase.
If you've signed up (opted in) for our mailing list, we may send you news or promotions. You may opt out at any time
No personal information is ever shared, sold, rented, or otherwise disclosed unless required by law.
Financial account information is not collected on this site as customers will be directed to the paypal site to submit payment.
We use IP addresses to analyze trends, track users' movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
As with most e-commerce sites, we use cookies on certain pages of our site. Certain features are only available through the use of a cookie.

Send to friend
On certain pages of our site, we allow you to send product information to a friend's e-mail address. That address is not used by us for promotion, shared, sold, rented, or otherwise disclosed unless required by law.

Other sites
This Privacy Policy only addresses the use and disclosure of information we collect from you. We some have links to external sites on our web site. To the extent that you disclose your information to those other parties, different rules may apply to their use or disclosure of the personal information you provide to them.

Shipping

Shipping Cost Price Ranges

$2.50                                       $0.01-$20.00
$3.50                                       $20.01-$44.99
FREE                                      $45.00- up

Shipping Methods

We ship via the United States Postal Service by First Class. It usually arrives between 2-9 business days, but sometimes longer around the holidays. We aim to ship all orders within 1-3 days. However, we kindly ask that you allow up to 5 business days for your order to ship.

If you need faster shipping, we can arrange to ship it a different way and it will cost more depending on what you choose.

We are happy to ship internationally. Shipping will be an extra dollar.

Refunds & Returns

Twinkle Designs accepts returns and exchanges for items purchased via its website within 7 days of receipt. All items must be in its original unused condition.

Twinkle Designs will refund the entire amount of purchase. However, we will charge a 15% restocking fee for all items returned, which will be deducted from your refund upon receipt of the items. Shipping on returned items is non-refundable. If the return is due to our error, no additional shipping and no restocking fee will be applied.

Returns will only be made for items that can be verified to have been purchased through our website. Twinkle Designs will not take returns or exchanges for items purchased at retail locations or sample sales. A copy of the invoice or gift receipt that accompanied the web order must be included with return or exchanges. There are no exceptions to this policy.

You must contact customer service at info@twinkle-designs.com prior to sending back any merchandise.

Your refund or exchange will be issued once we receive the merchandise. Thank you for your support and business!

Custom Orders

At this time, Twinkle Designs does not offer custom orders.